Q: What are the candles/melts made of?

A: Our candles are made of a parasoy blend. We like the qualities of soy wax but it does not make the candle smell as strong as we would like so we use a blend of waxes for a more concentrated aroma. As of now the melts are 100% soy with plans to change to parasoy at a later date. Samples could be either soy or parasoy depending on what I was using that day.

Q: How strong are the candles?

A: Our candles are meant to fill a medium sized room. Perfect for bathroom and bedroom with a burn time of 30-40 hours.

Q: Why is the candle releasing soot (black smoke)?

A: Only burn your candle for 3-4 hours at a time and don't forget to trim your wick before every burn! Very important. Soot is a natural occurrence for any candle.

Q: Why does the candle have wax build up on the edges of the jar?

A: The first burn of the candle is the most important because it ensures a melt pool from edge to edge. If your wax is tunneling, it is likely that the candle has not been burning long enough.

Q: What is your return policy?

A: Due to COVID-19 we cannot accept returns of our candles or wax melts. However, we can offer a replacement in the event that a candle or wax melt may break or arrive damaged. Please send a photo of the damage, your name, and message to or use the Contact page to get started. Once we receive your message, we will work with you on replacing your candle or wax melts.

Q: Do you ship internationally?

A: At this time, we do not ship internationally, but we are working on adding international shipping to our store.

Q: Do you offer wholesale?

A: At this time, we do not offer wholesale. That is coming at a later date.

Q: Do you offer private label?

A: At this time, we do not offer private label.

Q: How do I qualify for local pickup/delivery?

Local delivery is available for customers living in the Greater Richmond, VA area. Pickup can be set up at an agreed upon area (I do have a full time job so it will have to be set up around that or on the weekends).

Q: How long should I keep my wick?

A: In order for your candle to perform at its best, we always recommend keeping the wick 1/4'' long. Wooden wicks can be trimmed as low as 1/8". Just remember to trim before each lighting.

Q: My wick has this mushroom top after lighting the candle. Is this normal?

A: This is perfectly normal! The cotton wicks we use will sometimes mushroom during the candle burn. Just simply cut off the mushroom before re-lighting your candle.